Monday, January 27, 2014

Help Wanted



Title: Sales and Customer Support

Primary Function: Key liaison between customers, sales associates, HQ and international freight carriers with capability of moving into a sales position within 15-18 months

Job Duties
·        Contribute to high customer satisfaction
·        Support sales team in daily duties especially when sales team is traveling
·       Maintains customer order records and keep account information updated
·       Must be detailed oriented and quick with accuracy while processing PO’s, customer and salesman needs through our online software
·       Process and enter purchase orders accurately through our online software
·       Update customers with shipping details once their order has left the facility
·       Recommends potential products or services by collecting customer information and analyzing customer needs
·       Prepare product and service reports by collecting and analyzing customer information
·        Develop familiarity with International Shipping Incoterms
·       Contribute to team effort by accomplishing related results as needed
·        Manage showroom and handle daily office tasks such as answering phones, shipping boxes, receiving shipments, etc.
·        Travel internationally for training and sales meetings

Job Qualifications

·         Strong verbal and written communication skills
·         Proficient with ALL Microsoft applications and Internet Explorer
·         Experience in order entry and customer service is a plus
·         Must be able to learn two product lines per year
·         Problem Solving
·         Market Knowledge
·         Documentation Skills
·         Analyzing Information
·         Multi- Tasking
·         Phone Skills
·         Very Detailed Oriented
·         Assertive and Proactive
·         Team Player Attitude
·         Strong interest in fashion

Please send your resume and cover letter to denimcustomerservice@gmail.com

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