Help Wanted
DOGEARED JEWELRY
Position: Wholesale Sales Support Associate
Reports to: Sales Support
Supervisor
Status: Full Time Employee, Non-Exempt
About Dogeared:
Dogeared was born on the beautiful beaches of
Southern California in 1991. Founder Marcia Maizel-Clarke believed jewelry
could be both beautiful and meaningful. The jewels are simple, modern and
versatile, inspired by California’s free spirited, natural beauty. Each piece
tells a story celebrating individuality, self-expression, love, and friendship.
Dogeared’s unique jewels regularly appear on celebrities on and off the red
carpet, as well as in fashion and lifestyle publications, movies and TV.
Dogeared lives by the philosophy that what goes
around comes around, and strives to make a positive impact by handcrafting
everything in the USA, being kind to the planet, and partnering with non-profit
organizations who share their vision of a better world. Dogeared is a certified
B-Corporation, joining a community dedicated to using business as a force of
good and reaffirming Dogeared’s commitment to 'B the change.'
Position Title: Sales Support Associate
The Sales Support Associate will provide support
to the Sales Support Supervisor and Sales team by relieving them of
administrative work and assisting in customer service needs. Duties may include
order processing/entry, information input and management, customer follow up
and other related tasks. This position may require travel to Las Vegas and/or
New York to assist at the Trade Shows.
Responsibilities:
· Assist with data entry
· Pull/process all orders
on a daily basis for Accounting
· Call/email customers for
any payment needed
· Mail catalogs, card
replacements, new customer packets, etc.
· Handle all customer image
requests
· Log all new leads from
the show books – put into an excel file to share with the reps
· Take/process orders
· Assist Sales team with
any additional items that may need extra hands
· Preparation and ordering
of necessary labels or special packaging.
· Maintain and update
vendor manuals and vendor requirements sheets.
· Prepare for trade shows
· Assist wholesale
customers with placing reorders and new orders when the sales reps and sales
support supervisor are not available.
· Be knowledgeable of the
line and catalogs
· Organize and file
paperwork, etc. as needed
· Be the backup for the
main Dogeared phone line
· Other Sales Support
related duties as assigned
Additional Skills / Qualifications:
· Minimum 2 years of Sales
Support or Customer Service experience required
· A leader, extremely
organized, quick learner, able to work in a fast-paced department.
· Wholesale or Showroom
Experience a Plus
· Excellent verbal and
written communication skills
· Creative problem solver
· Positive,
"can-do" attitude!
· PC knowledge is
preferred, with strong proficiency in Microsoft Excel
If interested, please email resume to: francine@dogeared.com. Please include
“Wholesale Sales Support Position” in the subject line. No phone calls please.
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