Help Wanted at JBrand

At J Brand, innovation and creativity is our passion. We are a family of smart, amazing people who foster an environment of collaboration and fun. We believe our people are the key to achieving our business objectives and our overall success. Our team is our most important asset. Join us!

We’re looking for dynamic brand representatives or Customer Service – Wholesale Sales Support Representatives to join our Sales Support team. This in-house role will allow you to work independently and as a team to process wholesale customer orders while working to achieve the highest level of support, order fulfillment, and service level to internal teams, sales reps and major retail and specialty accounts. You will act as a critical liaison between Sales, J Brand teams, and key wholesale accounts (Saks, Nordstrom, etc.) to ensure on time shipping and order accuracy and fulfillment and seamless client experiences.

 Responsibilities:

·       Manages orders from entry to shipping, ensuring orders are fulfilled and shipped on time.

·       Responsible for updating and revising orders as requested and in a timely manner.

·       Tracking product flow against order shipping dates; partner with planning and production to achieve on-time shipping. Communicating any delays or issues to Sales.

·       Partnering with the Credit department to assist in resolving any non-shippable orders due to credit holds.

·       Analyzes and resolves customer concerns based on established procedures.

·       Consistently and efficiently communicates any order changes or holds to Sales as they occur, and partner with Sales Reps for quick resolution.

·       Supports Sales in building relationships directly with the buyers, to be able to communicate and resolve issues quickly and directly with them, and act as a main point of contact when Sales Reps are unavailable.

·       Ability to quickly learn ERP system to generate reports and review data that is critical in supporting Sales and processing customer requests.

·       Understanding of corporate processes, and adherence to established policies and procedures.

·       Professional and efficient communication with Sales and Customers, as well as many corporate departments.   

Required Skills and Education:

·       Bachelor’s Degree and or 2-3 years of similar professional experience in customer service (wholesale), Sales, or Allocation.

·       Experience in a sales support role, or experience dealing with retail Buyers preferred

·       Previous knowledge and experience of ERP systems and EDI a plus. 

·       Apparel industry and showroom experience plus.

·       Strong MS office required with an emphasis on MS excel and Outlook. 

·       Domestic wholesale experience preferred, some international experience is a plus.

·       MS Dynamics a plus, but not required

To apply: please email resumes to "JBLAcareers@jbrandjeans.com" and include 'Wholesale Sales Support" in the subject line.

J Brand values the individual talent that comprises this company and is committed to equal opportunities for each employee's advancement. Our company believes in and supports policies and practices that prohibit discrimination against any person because of race, color, religion, gender, age, national origin, marital status, disability, sexual orientation or any other characteristic protected by applicable law.

No phone calls please.  No agencies or third party recruiters.

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J Brand is seeking an experienced Import Production Manager to join our Production team. This role directly supports and reports to the VP of Production. We require a forward thinking individual who wants to contribute to the growth of J Brand each season.

Responsibilities:

·       Manage product lifecycle from salesman sample thru bulk production delivery.

·       Ensure milestone dates are and tactical deadlines are met every season.

·       Maintain accurate cost sheets. Ensure vendors are submitting cost sheets when changes are made to product post salesman sample. Must be familiar with duty rate HTS, landing cost sheets, and understanding of margins.

·       Ability to read and understand import tech packs, BOM, specification sheets and interpret fit comments required. Strong understanding of denim washing preferred.

·       Experience building time and action calendars for import production. Will be working closely with planning team communicating booking dates for timely production.

·       Obtain time and action reports from all vendors prior to implementing production schedules. Facilitate early material booking and/or capacity reservations occur to guarantee on time delivery.

·       Will manage all communication with multiple vendors. Includes managing weekly WIP and closely monitoring a variety of deadlines tied to PO issuing, approvals, and on time shipping.   

·       Enforcing required product testing and approving final product, components, and packaging.

·       PO cycle: must know how to issue a PO on apparel systems, track and set delivery dates, connect in-house dates, while retaining ship windows.

·       Customs broker: prefer experience with customs brokers, systems entries , shipping information, shipment approvals

·       Manage drop shipments on a monthly basis. Collect drop shipment information from customer service and work with PO admin to make necessary updates to PO and send to vendors in a timely manner. Communicate shipping information to customer and ensure approvals to ship are rec’d from customer. Collect all documentation of shipment from vendor and update internal system for invoicing. 

·       Work with cross functional partners in PD and tech design on initial line adoption, seasonal line reviews to stay updated on future seasons.

·       Communicate any production delivery delays to customer service and planning. Ensure internal AX system has accurate PO delivery information at all times.

·       Works closely with the warehouse, relay processing and important information regarding inbound shipments.

·       Attend all import pre-production fittings with design and technical design. Must be able to clearly communicate and steer teams toward fit approvals when changes begin to affect delivery.

·       Mitigate risks to profitability and performance to goals by identifying issues and developing action plans collaboratively with teams.

·       Responsible for weekly reporting of production delivery status to VP of Production.

·       Other duties may be assigned

Preferred Qualifications and Characteristics:

·       Ability to demonstrate logical thinking and problem solving skills

·       Ability to develop strong, professional relationships with team members

·       Strong multitasking, prioritization, and organization skills

·       Strong work ethic to excel in a fast paced environment

·       Ability to work autonomously with minimal direction  

·       Possess a strong work ethic and thrive in a fast paced environment

Required Skills and Education:

·       Minimum 5 years’ experience in import production or product development

·       Must be proficient MS Excel and MS Word, and Outlook. Ability to build complex Excel files with formulas and vlookups a plus.

·       Must have strong understanding of the import product lifecycle with experience managing production, with a focus on woven and denim. Understanding of knits and sweaters a plus.

·       Bachelor’s degree preferred. A combination of experience may be considered in lieu of education

·       Candidates must have proven import production experience

·       MS Dynamics AX or other apparel or consumer goods systems preferred

To apply: please email resume to JBLAcareers@jbrandjeans.com and include “Import Production Mgr” in the subject line.

J Brand values the individual talent that comprises this company and is committed to equal opportunities for each employee's advancement. Our company believes in and supports policies and practices that prohibit discrimination against any person because of race, color, religion, gender, age, national origin, marital status, disability, sexual orientation or any other characteristic protected by applicable law.

No phone calls please.  No agencies or third party recruiters.