Monday, April 11, 2016

Help Wanted

At J Brand, innovation and creativity is our passion. We are a family of smart, amazing people who foster an environment of collaboration and fun. We believe our people are the key to achieving our business objectives and our overall success. Our team is our most important asset. Join us!

We’re looking for an Allocations Supervisor to join our Sales Support team! This person will be responsible for monitoring daily allocation of product to orders to best maximize shipping while keeping in line with company goals, tracking inbound supply against order demand dates, work flow to the DC, and communicating line updates to order file.

Essential Duties / Responsibilities: 

·       Monitors allocation several times daily to ensure orders are being picked and delivered to the Distribution Center for shipping,
·       Closely monitors incoming receipts and order needs to maximize allocation and work flow to DC, and minimize number of shipments against PO’s.
·       Able to quickly gain a complete understanding of the J Brand specific allocation process, criteria, and rules, while also looking for and suggesting ways to maximize efficiency in the allocation process.
·       Daily review of Cut & Sold reports for entire order file – calling out and following up on any shortages or extensions needed, maintaining integrity of open order file for maximum allocations.
·       Responsible for communicating all mass updates or linesheet changes, advising Customer Service and Sales teams of orders affected, and making revisions in ERP system.
·       Goes above and beyond allocation rules to research any unshippable orders and provides visibility of such orders to Sales Support reps.  
·       Tracks several key performance factors, such as daily allocation totals and monthly WIP needs.
·       Expected to be up to date in knowledge of product flow and possible delays or challenges, and makes allocation decisions accordingly.
·       Works with planning and production on any shortages or extensions.
·       Ability to quickly learn ERP system to generate reports and pull data that is critical in supporting Customer Service department and Sales.
·       Understanding of corporate processes, and adherence to established policies and procedures.

Qualifications and Education:

1) Bachelor’s Degree or AA from College or University OR 2) 3 years of similar professional experience (allocations, inventory, analysis, planning).  Previous knowledge and experience of ERP systems and EDI processes required.
To perform this job successfully, an individual must be able to highly perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must possess excellent written and verbal communication skills, and strong Microsoft Office skills, with emphasis on Excel.  Personable and self-motivated team player.

To apply: please email resumes to "" and include 'Allocations Supervisor" in the subject line.

We’re looking for dynamic brand representatives or Customer Service – Wholesale Sales Support Representatives to join our Sales Support team. This in-house role will allow you to work independently and as a team to process wholesale customer orders while working to achieve the highest level of support, order fulfillment, and service level to internal teams, sales reps and major retail and specialty accounts. You will act as a critical liaison between Sales, J Brand teams, and key wholesale accounts (Saks, Nordstrom, etc.) to ensure on time shipping and order accuracy and fulfillment and seamless client experiences.

·       Manages orders from entry to shipping, ensuring orders are fulfilled and shipped on time.
·       Responsible for updating and revising orders as requested and in a timely manner.
·       Tracking product flow against order shipping dates; partner with planning and production to achieve on-time shipping. Communicating any delays or issues to Sales.
·       Partnering with the Credit department to assist in resolving any non-shippable orders due to credit holds.
·       Analyzes and resolves customer concerns based on established procedures.
·       Consistently and efficiently communicates any order changes or holds to Sales as they occur, and partner with Sales Reps for quick resolution.
·       Supports Sales in building relationships directly with the buyers, to be able to communicate and resolve issues quickly and directly with them, and act as a main point of contact when Sales Reps are unavailable.
·       Ability to quickly learn ERP system to generate reports and review data that is critical in supporting Sales and processing customer requests.
·       Understanding of corporate processes, and adherence to established policies and procedures.
·       Professional and efficient communication with Sales and Customers, as well as many corporate departments.   

Required Skills and Education:
·       Bachelor’s Degree and or 3-4 years of similar professional experience in customer service (wholesale), Sales, or Allocation.
·       Experience in a sales support role, or experience dealing with retail Buyers preferred
·       Previous knowledge and experience of ERP systems and EDI a plus. 
·       Apparel industry and showroom experience plus.
·       Strong MS office required with an emphasis on MS excel and Outlook. 
·       Domestic wholesale experience preferred, some international experience is a plus.
·       MS Dynamics a plus, but not required
To apply: please email resumes to "" and include 'Wholesale Sales Support" in the subject line. We have two roles: one full time, one temporary. Please indicate if you are open for either or only one.

J Brand values the individual talent that comprises this company and is committed to equal opportunities for each employee's advancement. Our company believes in and supports policies and practices that prohibit discrimination against any person because of race, color, religion, gender, age, national origin, marital status, disability, sexual orientation or any other characteristic protected by applicable law. No phone calls please.  No agencies or third party recruiters.

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